FAQ

Payments

What Payment Options Are Accepted?

  • Credit & Debit Cards
  • Cashiers  Checks & Money Orders
  • Bank Wires (Transactions Over $5,000)

 

Do You Accept Credit or Debit Cards?

We do, we are one of the few Dinar sellers able to accept cards. To pay by card please place an order on the site or contact us directly at 1-800-884-1288 to place your order by phone. 

 

Do You Accept Money Orders?

We accept money orders and cashiers checks. Please make your Cashiers Check or Money Order payable to Worldwide Collectibles LLC. You can mail your payment to Worldwide Collectibles LLC, 1807 S Washington Street, Suite 110-379, Naperville, IL 60565. Please contact us prior to just sending in a check randomly. 

 

Where Do I Get A Cashiers Check Or Money Order?

Cashiers Checks are available at your bank. Some banks offer checks for free while others will charge a fee. Money Orders can be purchased at the post office, currency exchange, and some grocery stores. 

 

Where Do I Mail My Payment?

Worldwide Collectibles LLC

1807 S Washington Street

Suite 110-379

Naperville, IL 60565

 

How Do I Get Bank Wire Instructions?

We only accept Bankwires on orders over $5,000. If you are placing an order in excess of $5,000 and would like to pay by bankwire please contact us at 1-800-884-1288 and we can give you all the information you need to complete a wire. 

 

 

About Us

Are You Registered With The US Treasury?

We are Registered with the US Treasury / Fincen. You can view our registration by clicking HERE. The search feature doesn't always work well so you may need to select the state of Illinois from the dropdown and then manually scroll down to the "W" section and find Worldwide Collectibles LLC.

 

How Many Years Have You Been In Business?

We have been in business since 2012. We have served thousands of happy customers and have a stellar reputation on various online forums and blogs for our professionalism, friendly service, and flexible payment options. 

 

I'm A First Time Customer. How Can I Be Comfortable Ordering From Or Selling To You?

It's understandable if you havn't done business with someone in the past to be hesitant. Whether you are buying from us, or selling to us, you can rest assured you are dealing with an honest company. We have a stellar reputation among currency buyers and collectors on various blogs and forums. We are also a Treasury Registered MSB.

 

Are You Registered With The Better Business Bureau?

We are not. Companies who register with the Better Business Bureau (BBB) pay a huge some of money annually to obtain that subscription. In this day and age with Yelp and Forums and Social Media we don't feel it's worth paying the BBB for an A rating. While we are not registered with the BBB we have a stellar reputation and no complaints. 

 

Can I Visit Your Office?

Not without an appointment. We are a secure facility and do not accept walk-in clients without an appointment. We also will only accept walk-ins on buy and sell transactions in excess of $20,000. 

 

Do You Offer Financial Advice?

No we are not a financial advisor, nor are we licensed or registered as such. We do not offer financial advice.  We are a currency seller, not an investment advisor. 

 

Do You Have A Blog?

Yes we have a blog. You can visit out blog HERE. We occasionally will run specials and post news and announcements here. 

 

Customer Support

What Are Your Customer Support Hours?

We offer phone support and can take order by phone Monday through Friday from 9AM to 5PM Central Standard time. We offer e-mail support 24 hours a day 7 days a week. Feel free to drop us an e-mail. We are closed on most Holidays. 

 

What If I Don't Find The Answer To My Question On This Site?

If you don't find the answer to your question on this website please give us a call at 1-800-884-1288.

Shipping

When Will My Order Ship?

We ship same day Monday through Friday. If your order is placed before 4PM Central time it will go out the same day. In the case of bankwires and cashiers checks we do not ship until the payment clears our bank. 

 

Can I Pickup In Person?

Yes, on orders or sell-offs in excess of $20,000. We are a secure facility and do not accept walk-in clients or orders smaller than $20,000. 

 

Do You Deliver To Post Office (PO) Boxes?

We do. Typically Fedex will not deliver to a post office, however in those instances we can ship to you via USPS Priority Mail services. 

 

Can I Have My Order Shipped To Someone Else?

NO. For compliance purposes and security purposes, if you are placing the order we will only ship to you. You can however refer someone to us and we would be happy to take care of them. 

 

Do I Have To Sign For The Package?

All orders in excess of $250 will require a signature. We will also add signatures at our discretion if you reside in an apartment with a shared mailbox or where the package may be deemed not secure or left in an open area. 

 

Will I Receive A Tracking Number With My Order?

All orders come with tracking. Just an FYI, while Fedex tracking is up to date and accurate USPS is NOT true tracking. It's delivery confirmation which means the only scan required is upon delivery. 

 

Do You Ship Internationally?

No we only ship within the USA. 

 

How Much Is Shipping?

We offer several shipping options. Fedex Overnight is $25, Fedex 2 Day is $22, Fedex 3 Day is $18. For customers who only have a PO Box, shipping is $20 for USPS Priority Express. On orders under $100 we can offer USPS Priority Mail for $7. 

 

Buying Currency

How Do I Know My Currency Is Authentic?

We only deal with the largest and most reputable currency brokers in the country. In addition to this we verify all our incomming shipments and deliveries upon receipt, and also prior to shipping orders out to you. Currencies have a number of anti-counterfeit detection features some of which can be checked with the naked eye and others which can be checked with a pen, a black light, or in some cases a De La Rue Machine. 

 

Why Is My Identification & Social Security Number Required On Orders Over $1,000?

The law states that we are required to collect ID and a social security number on any transaction in excess of $1,000.

 

What Is Customer Verification?

Customer verification and (KYC) is a program that allows us to verify your identity and that you are you. Depending upon the order type and value, we may require additional information. 

 

Selling Currency

 

How Can I Sell You Currency?

Simply fill out our "Selloff Form" for a free quote, or give us a call at 1-800-884-1288.

 

What Do You Pay Per Million?

Buy prices depend on a number of factors such as what the official rate is, what our current inventory levels are, supply and demand in the markets, and other factors. Contact us for an accurate quote. 

 

How Does The Process Work?

After filling out a selloff quote form we'll contact you with a quote, our address, a selloff form and further instructions. You package up the Dinar and ship it off to us. Upon receiving it we verify amount and condition and typically are able to get a check out to you same afternoon. We ship checks for FREE via USPS Priority Mail 2-3 days. We also offer an expedited option where we can ship via Fedex overnight for $25 which we would deduct from the balance owed to you.

 

Since I'm Sending First, HOw Can I Assure I Get Paid?

While it's understandable you might be nervous sending currency off to someone you may or may not have dealt with in the past, this is the way ourselves and all currency brokers work. We are a Treasury/Fincen Registered MSB, we are also bonded. Also, our business reputation is worth much more than a few million Dinar. We do buyins as small as a couple hundred thousands and as much as hundreds of millions. Everyone gets paid and gets paid prompty. Feel free to do a search of our company or domain names on Google or Dinar forums and you'll see a lot of happy customers praising us for our professionalism and fast turnaround times. 

 

Do I Need To Provide ID or Any Other Info?

On transactions in excess of $1,000 we are required to collect a government issued ID either drivers license or State ID and a social security number. This is because we are a Registered Money Services Business (MSB) and need to follow AML, BSA, and KYC policies. Your information is secure. Everything is kept offline in a locked file cabinet and destroyed after the required holding period.